HOLD - Delivery Return Change


You can return the products you have ordered from Shopi GO to you as or from the date of delivery to the person / organization that is shown to you, or without any reason to avoid damage to the original package within 30 days without specifying the UPS cargo.

RETURN

Conditions under return are as follows;

By filling out the return form on the original invoice and the invoice you will return, please fill in full, unused and unavailable in the address of Shopi Go on the return form on the return form on the address specified on the return form.

From www.ups.com.tr/kuryecagir/web, courier booking 0850 255 00 or whatsapp shipment line: 0530 524 93 33 can create courier booking.

UPS Firm code: E08Y31

Return address: Industrial Quarter, Victory Caddesi, Bostancı Street, No: 21 / A Kagithane, 34418 Istanbul

The shipping fee of the returns sent by other cargo companies belongs to the buyer. The recipient will not be accepted if the payment is sent.

If the invoice of the product you want to return is arranged on behalf of an institution, the organization has been sent to the return invoice. Otherwise, the return process cannot be completed.

The original box / packaging is corrupted, the cargo tag is pasted on the box, the return of the cargo duct tape is not accepted. In this way, the incoming products will be sent back to the opposite side as the delivery is received.

All standard accessories of the product has to be sent with no damage and exactly the original packages.

If the clothing products were used and / or renovated, returns are not accepted.

Portable and video electronic devices such as telephone, camera, game consoles and the protection tape are not removed on the product screen. On the screen and other parts of the device should not be scratch, damage, impact and liquid theme.

All types of cosmetic and personal care products, books, copied software and programs, all technological products, dvd, vcd, cd, cassettes with computer, stationery and stationery supplies (toner, cartridge, ribbon, etc.) However, the packaging is not tried, unspoiled and can be returned if they are not used.

For hygienic reasons, refunds such as internal clothing products, socks, swimwear are not made available.

After your product is received by Shopi Go, compliance with the above-mentioned return conditions are checked. If the return process is approved, your refund transactions are started after the confirmation notification sent to your e-mail address.

The return of the transactions with a credit card within 1-3 working days, the return of the debit card with the debit card is 7 - 14 working days depending on your card depending on your card. In case of delay in reflection on your account, you can get detailed information from your bank.

If your return is not suitable for return conditions, the relevant product is sent back to your address with free shipping.

Shipping fee is paid by customer in international orders.


CHANGE

The products you have ordered from Shopi GO can send to Shopi Go with UPS cargo free with UPS cargo within 30 days provided that you are not used, provided that you are not used to you, or from the date of delivery to the person / organization you show.

How to change?

For change, you have not been used with your invoices and the products that come with the products that come with the products and you can send it back to the address specified in the address, UPS cargo to the address that has not damaged the packaging.

To specify "change demand" on the back of the bill, and ask you to write what size / color you want in place of the product you want to change.

In gift changes, you can accomplish our store with your exchange card, call our customer service from 444 86 84, or by e-mail to info@shopigo.com.

After checking in compliance with the conditions of change of your product / products, the status of the change is transmitted to you by e-mail as soon as possible. If the product you requested is available in stock will be sent to you with cargo within 1 business days. If the product is not in stocks, you will be redeemed to your account according to your payment as you pay.

Change is only made in the same model products and in the form of color / body / number change. There is no change with a different product.

From www.ups.com.tr/kuryecagir/web, courier booking 0850 255 00 or whatsapp shipment line: 0530 524 93 33 can create courier booking.

UPS Firm code: E08Y31

Change Address: Industrial Quarter, Victory Caddesi, Bostancı Street, No: 21 / A Kagithane, 34418 Istanbul

The shipping fee of the returns sent by other cargo companies belongs to the buyer. The recipient will not be accepted if the payment is sent.

Delivery


Delivery with cargo

Shipping in shopping 300 TL and above, Turkey is free of charge.

Orders given up to 16:00 on the weekday are the same day, the orders given after 16:00 are sent to the next day. Delivery time, UPS cargo assurance, in Istanbul 1-2, is 1-3 working days out of Istanbul.

The cargo company does not work on public holidays. (During the pandemic duration of the shipping delivery time may be experienced. We apologize for these delays.)

Istanbul Inside of Courier in 4 Hours Delivery

Courier delivery is free of charge in $ 1000 TL and above.

With the courier delivery, the weekdays are 17:00, your Istanbul orders you give up to 14:00 on the weekday is delivered to your address at the latest 4 hours.

The courier company does not work on public holidays.

You don't pay shipping fee for any return / exchange you send with UPS cargo. In the case of a shipping company except UPS cargo company, the shipping fee is not met by us. When your order is delivered, you can open and check your package accompanied by cargo authority. Crushed, torn, opened, soaked etc. If you encounter an unexpected situation or problematic product in the packages, do not deliver the package to the cargo authority is to be returned by the package of the package by the cargo company. You can provide information by calling our customer service from 444 86 84.

shopi go art delivery

Istanbul Delivery:
  • The artworks you purchased from Shopi Go Art are delivered with Shopi Go Art Special Delivery Team in Istanbul Borders.
  • Within 1-4 days, the deliveries are delivered within 10-15 days according to the processing of the works that are not ready for delivery within 1-4 days.
  • The link of 4D works such as video, gif is forwarded to you via an e-mail.
  • Technical installation is contacted for digital installation works and a common installation calendar is created.
  • During delivery, you are required to check the work when you are on your official, take photos of damage without accepting delivery in case of damage and contact us by contacting us by contacting us.
  • If your work has reached your hand with the cargo company we are agreeable, in case of damage, you must not deliver the work to the cargo authority.
  • Once the work is received by you, please note that Shopi Go Art Special Delivery Officer / Cargo Firm has already fulfilled the task.
Istanbul External Cities Delivery:
  • Deliveries to Istanbul External Cities are made with the UPS and Galal cargo assurance we agree.
  • In the delivery of deliveries within 5-7 days, it is delivered within 12-17 days according to the processes made to be prepared and prepared for delivery.
  • The link of 4D works such as video, gif is forwarded to you via an e-mail.
  • Technical installation is contacted for digital installation works and a common installation calendar is created.
  • During delivery, you are required to check the work when you are on your cargo officer, take photos of damage without accepting delivery in case of damage and contact us by contacting us by contacting us.
  • In case of damage, you need to keep the reproduction to the cargo authority.
  • After the work is submitted by you, please note that the shipping firm has fully fulfilled the task.
  • Shipping companies do not work on public holidays.
International Delivery:

International deliveries are made with the DHL assurance we agree. Related to delivery charges 444 86 84 From our numbered phone, info@shopigoart.com through the e-mail address or From whatsapp support line You are required to contact our customer services. Delivery of works that require installation: For digital installation works that require technical installation, after your purchase, our team contacts you after informing you about the installation, the installation is set up with the required team / artist on the date to be decided on the date. This process can vary according to the date where the team will make you and install. Some works may want to set up the artist itself. In the event of an installation that you can do, the necessary guidelines are made by our artist.

RETURN How can you return an artifact you purchased?
  • You can return the works that you receive from Shopi Go Art within 14 working days with your invoice, provided that you have no damage to the person / organization that is shown to you or from the date of delivery.
  • To start the return process
      444 86 84
    From our numbered phone, info@shopigoart.com through the e-mail address or From whatsapp support line You need to create your request by contacting our customer service.
  • Customer service creates a date to get the work in accordance with your demand, and shares with you.
  • Shopi Go Art is free of return service.
  • Return should only occur with the return procedure to determine Shopi Go Art. Apart from this, the returns to all other means will not be accepted.
  • Return must be made with original box / packaging. The original box / packaging is corrupted, the refund of the cargo duct tape affixed on the works is definitely accepted. In this way, the incoming artifacts will be sent back to the opposite party.
  • If the invoice of the work you want to return is arranged on behalf of an institution, it is necessary to be sent with the return invoice organized by the organization. Otherwise, the return process cannot be completed.
  • After the item you return is received by Shopi GO ART, compliance with the above-mentioned return conditions. If the return process is approved, your refund transactions are started after the confirmation notification sent to your e-mail address.
  • The return of the transactions with credit card will be carried out within 1-3 business days, the return of the debit card will be made within 7 - 14 working days. The time of the return amount deposited in your account depending on the bank of your card. In case of delay in reflection on your account, you can get detailed information from your bank.
  • If your return is not in accordance with the return conditions, it is sent back to your respective work address.
  • Shipping fee is paid by customer in international orders.
What are the non-returned artefacts?
  • Prints are only special to you, prints.
  • Frame is only all the artwork made to you.
  • With a link to you, the video will be sent without WaterMark, Gif and all digital works.
  • Technical installation is specific to you, and all the digital installation made to the space you want.

CHANGE There is no change option in the works sold in Shopi Go Art.