DELIVERY WITH SHIPPING
- Free domestic shipping for shopping worth 300 TL and above.
- Orders placed until 16:00 on weekdays will be shipped on the same day; orders placed after 16:00 on weekdays will be shipped the next day. Delivery time is 1-2 business days within Istanbul and 1-3 business days outside Istanbul, with UPS shipping assurance.
HOUR COURIER DELIVERY WITHIN ISTANBUL
- Free courier delivery for shopping worth 1000 TL and above
- Within Istanbul, your orders before 17:00 during weekdays and 14:00 on Saturdays will be delivered to your address in 4 hours at the latest with courier delivery.
FREE RETURN & EXCHANGE
You can return the products you ordered at shopi without explanation, free of charge, within 30 days from the date of delivery to you or the person/organization at the address you indicate by UPS courier or start the exchange process, provided that they are unused and the original packaging is undamaged.
For return, simply fill in the return form that came with your order and return it with the cargo.
For all kinds of support regarding your change requests, you can contact our customer service via firstname.lastname@example.org or by calling 444 86 84.
For detailed information, you can visit our Delivery / Return / Exchange webpage (link for the exchange page will be here).