DISTANCE SALES CONTRACT

This Agreement has been signed between the following parties under the terms and conditions set forth below.

A. 'BUYER'; (hereinafter referred to as "BUYER" in this contract)

B. 'SELLER'; (hereinafter referred to as "SELLER" in this contract)

NAME-SURNAME: [customer] [first_name] [last_name] [/customer]

ADDRESS: [billing_address] [first_name] [last_name] [company] [address1] [address2] [phone] [city] [zip] [province] [country] [country_code] [name] [/billing_address]

By accepting this agreement, the BUYER acknowledges in advance that if they confirm the order, they will be obliged to pay the order amount and any additional fees such as shipping, taxes, and other charges, and that they have been informed accordingly.

In the implementation and interpretation of this contract, the terms listed below shall have the meanings set forth against them.

MINISTER: The Minister of Customs and Trade,

MINISTRY: The Ministry of Customs and Trade,

LAW: The Law No. 6502 on the Protection of Consumers,

REGULATION: The Regulation on Distance Contracts (OG: 27.11.2014/29188)

SERVICE: Any consumer transaction other than the supply of goods performed or promised in return for a fee or benefit,

SELLER: The company that offers goods to the consumer within the scope of its commercial or professional activities, or acts on behalf of or for the account of the supplier,

BUYER: A natural or legal person who acquires, uses, or benefits from a good or service for non-commercial or non-professional purposes,

SITE: The website owned by the SELLER,

ORDERER: A natural or legal person requesting goods or services through the SELLER’s website,

PARTIES: The SELLER and the BUYER,

AGREEMENT: This agreement concluded between the SELLER and the BUYER,

GOOD: Movable property subject to shopping and intangible goods such as software, audio, video, prepared for use in electronic format.

This Agreement regulates the rights and obligations of the parties pursuant to Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts regarding the sale and delivery of the product(s), the characteristics and sales price of which are specified below, ordered electronically by the BUYER through the SELLER’s website.

The listed and announced prices on the site are sales prices. The announced prices and commitments remain valid until they are updated or changed. The prices announced for a limited period are valid until the specified expiry date.

Title: HM İÇ VE DIŞ TİC. REKL. ORG. TUR. TİC. A.Ş.
Address: Halaskargazi Mahallesi Akkavak Sokak No: 3/1 Şişli / Istanbul
Phone: 444 86 84
Email: info@shopigo.com

Recipient: [customer] [first_name] [last_name] [/customer]
Delivery Address: [shipping_address] [first_name] [last_name] [company] [address1] [address2] [phone] [city] [zip] [province] [country] [country_code] [name] [/shipping_address]
Phone: [customer] [phone] [/customer]
Email: [customer] [email] [/customer]

Recipient: [customer] [first_name] [last_name] [/customer]
Address: [billing_address] [first_name] [last_name] [company] [address1] [address2] [phone] [city] [zip] [province] [country] [country_code] [name] [/billing_address]
Phone: [customer] [phone] [/customer]
Email: [customer] [email] [/customer]

The basic features of the goods/services (type, quantity, brand/model, color, quantity) are published on the SELLER's website. If a campaign is organized by the SELLER, you can review the basic features of the relevant product during the campaign period. The campaign is valid until the specified date.

The prices listed and announced on the site are the sales prices. The announced prices and commitments remain valid until they are updated and changed. The prices announced for a limited period are valid until the specified period ends.

The contract subject goods or services are detailed below.

Product(s): [order_details] [item_name] [quantity] [price] [/order_details]
Total Product Price: [order_total]
Shipping Fee: [shipping_cost]

8.1. The BUYER declares that they have read and are informed about the basic qualities, sales price, payment method, and delivery of the product subject to the contract on the SELLER's website, and have given the necessary confirmation in electronic form. By confirming this Agreement electronically, the BUYER confirms that, prior to the conclusion of distance contracts, they have been accurately and completely informed by the SELLER about the address to be given by the SELLER, the basic features of the products ordered, the total price of the products including taxes, and the payment and delivery information.

8.2. Each product subject to the contract shall be delivered to the BUYER or the person/organization at the address indicated by the BUYER within the period specified in the preliminary information section on the website, depending on the distance of the BUYER's place of residence, provided that it does not exceed the legal 30-day period. If the product cannot be delivered within this period, the BUYER reserves the right to terminate the contract.

8.3. The SELLER undertakes to deliver the product subject to the contract in full, in accordance with the qualifications specified in the order, together with warranty documents, user manuals, if any, free from all kinds of defects, in accordance with the requirements of legal regulations, in a sound condition, and to perform the work in accordance with the standards of accuracy and honesty, to maintain and improve the quality of service, to show the necessary care and attention during the performance of the work, and to act with prudence and foresight.

8.4. The SELLER may supply a different product of equal quality and price, by informing the BUYER and obtaining their explicit approval, before the contractual performance obligation expires.

8.5. If the SELLER fails to fulfill its contractual obligations in the event that the fulfillment of the product or service subject to the order becomes impossible, the SELLER shall inform the BUYER before the contractual performance obligation expires and may supply the BUYER with a different product of equal quality and price.

8.6. If the delivery of the product or service becomes impossible and the SELLER fails to inform the BUYER about this situation, the SELLER shall return all collected payments, including delivery costs, if any, to the BUYER within 14 days from the date of notification.

8.7. If the BUYER fails to pay for the product subject to the contract or the payment is canceled in the bank records, the SELLER's obligation to deliver the product ceases.

8.8. If, after the delivery of the product, the relevant bank or financial institution does not pay the price of the product to the SELLER due to the unfair or unlawful use of the BUYER’s credit card, debit card, and/or other payment systems by unauthorized persons in a manner not caused by the BUYER's fault, the BUYER is obliged to return the product to the SELLER within 3 days, provided that it has been delivered to them. In such cases, the delivery costs shall be borne by the BUYER.

8.9. If the SELLER cannot deliver the product within the legal 30-day period due to force majeure or extraordinary circumstances such as adverse weather conditions, interruption of transportation, which prevent delivery, the SELLER is obliged to notify the BUYER of the situation. In this case, the BUYER may exercise one of the rights to cancel the order, replace the product subject to the contract with a comparable product, if any, and/or postpone the delivery until the obstructive situation disappears. If the BUYER cancels the order, the amount paid shall be refunded in cash and in full within 14 days. In the case of payments made by the BUYER by credit card, the refund shall also be made to the BUYER’s credit card within 14 days after the order is canceled by the BUYER.

8.10. In the event that the BUYER prefers to pay by credit card, the BUYER accepts, declares, and undertakes that they will confirm the relevant interest rates and default interest information separately with the bank, and that the provisions regarding interest and default interest within the scope of the “Credit Card Agreement” between the Bank and the BUYER shall apply, in accordance with the provisions of the applicable legislation.

9.1. The BUYER has the right to withdraw from the contract without stating any reason and without paying any penalty within 14 (fourteen) days from the date of delivery of the product to themselves or to the person/organization at the address indicated.

9.2. To exercise the right of withdrawal, the BUYER must notify the SELLER in writing via e-mail to info@shopigo.com within 14 (fourteen) days and the product must not have been used within the framework of the provisions of Article 15 titled “Exceptions to the Right of Withdrawal” of the Regulation on Distance Contracts, published in the Official Gazette dated 27.11.2014 and numbered 29188. If this right is exercised:

a) The invoice of the product delivered to a 3rd party or the BUYER (If the invoice of the product to be returned is issued to a corporate entity, it must be sent together with the return invoice issued by the institution. Order returns issued on behalf of institutions cannot be completed unless a RETURN INVOICE is issued.)
b) Return form,
c) The products to be returned must be delivered complete and undamaged together with their box, packaging, and standard accessories, if any.

d) The SELLER is obliged to return all payments collected, including the delivery costs of the goods to the BUYER, if any, within 14 days from the date on which the withdrawal notification is received.

e) In the event that there is a decrease in the value of the goods due to the fault of the BUYER or if the return becomes impossible, the BUYER is obliged to compensate the SELLER’s damages in proportion to their fault. However, the BUYER is not responsible for any changes or deteriorations that occur if the goods are used in accordance with their intended purpose and ordinary use within the right of withdrawal period.

f) If the campaign limit amount set by the SELLER falls below due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign will be canceled.

The right of withdrawal cannot be exercised for the following products:

a) Goods prepared in line with the BUYER’s wishes or clearly personalized.
b) Underwear products, swimwear and bikini bottoms, cosmetic products, disposable products, goods that are in danger of rapidly deteriorating or may expire, products that are not suitable for return due to health and hygiene reasons if their packaging has been opened by the BUYER after delivery, products that are mixed with other products after delivery and cannot be separated by nature.
c) In order to return cosmetics and personal care products, underwear, swimwear, books, copyable software and programs, DVDs, VCDs, CDs, and stationery supplies (toner, cartridge, ribbon, etc.), their packaging must be unopened, untested, undamaged, and unused.

If the BUYER defaults in the transactions made with a credit card, the cardholder shall pay interest under the credit card agreement signed between the bank and the BUYER, and shall be liable to the bank. In this case, the bank may take legal action; it may demand the expenses incurred and the attorney's fee from the BUYER, and under all circumstances, if the BUYER defaults due to its debt, the BUYER accepts to pay the damages and losses incurred by the SELLER due to the delayed performance of the debt.

In disputes arising from this agreement, complaints and objections shall be made to the arbitration committee for consumer issues or to the consumer court in the BUYER’s place of residence or where the transaction took place, within the monetary limits determined by the Ministry of Trade in December each year.

When the BUYER makes the payment for the order placed on the Site, he/she shall be deemed to have accepted all the terms of this agreement. The SELLER is obliged to make the necessary software arrangements to ensure that, before the realization of the order, confirmation that this agreement has been read and accepted by the BUYER is obtained on the Site.

When the BUYER makes the payment for the order placed on the Site, he/she shall be deemed to have accepted all the terms and conditions of this agreement. The SELLER is obliged to implement the necessary software arrangements to ensure that, prior to the completion of the order, confirmation that this agreement has been read and accepted by the BUYER on the Site is obtained.

[shop]

SELLER: [name]

EMAIL : [email]

[domain]

[/shop]

[customer]

BUYER : [first_name] [last_name]

[phone]

[/customer]