Terms of service


The subject of this agreement belongs to the SELLER of the BUYER www.shopigo.com it is the determination of the rights and obligations of the parties in accordance with the provisions of the Consumer Protection Law No. 4077 and the Regulation on Distance Contracts in relation to the sale and delivery of products or products ordered electronically from the domain website.


1.1 - BUYER: www.shopigo.com the customer who purchases from the address.


3.1 By confirming the BUYER's preliminary information electronically, before the conclusion of distance contracts, the BUYER / Consumer confirms that he/she has declared the address, the main characteristics of the ordered product/s, the price of the product/s in Turkish lira, including taxes, pay and delivery information correctly and completely.
3.2 The product subject to the contract is delivered to the BUYER or the person / organization at the address indicated on the website within the period described in the preliminary information, depending on the distance of the BUYER's settlement for each product, provided that it does not exceed the legal 30-day period. The BUYER accepts and declares that the delivery address given to the SELLER is complete and accurate.
3.3 If the product subject to the contract is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible for the failure of the person / organization to be delivered to accept delivery.
Paid paid by the BUYER's preferred payment method 3.4 - For the delivery of the product subject to the contract, it is essential that the price of the product is paid by the BUYER's preferred payment method. If for any reason the product price is not paid or cancelled in the bank records, the SELLER is considered released from the obligation to deliver the product.
3.5 If the SELLER is unable to deliver the product subject to the contract within the time limit due to force majeure or extraordinary circumstances such as weather opposition preventing transportation, interruption of transportation, he is obliged to inform the BUYER of the situation. In this case, the BUYER may exercise one of the rights to cancel the order, replace the product subject to the contract with a precedent, if any, and/or postpone the delivery time until the elimination of the blocking situation. Paid payable amount In case the BUYER cancels the order shall be paid to him/her in cash and in advance.
3.6 In cases where the BUYER exercises the right of withdrawal, or the product subject to the order cannot be supplied for various reasons, or in cases where it has been decided to refund the price to the Consumer by Arbitration panel decisions, if the purchase was made by credit card and in installments, the credit card refund procedure is stated below: The bank can pay back to the BUYER in installments and the number of installments in which the BUYER received the product. After the SELLER has paid the entire product price to the bank at once, in case the installment expenses made from the Bank pos are refunded to the BUYER's credit card, the refund amounts requested by the parties involved in the matter so as not to become a victim may be transferred by the Bank to the recipient's accounts in installments. Pay payable amounts of the BUYER until the cancellation of the sale, if the return date and the card's account cut-off dates do not coincide, 1 refund will be reflected on the card every month, and the BUYER will receive the installments he paid before the return, after the installments of the sale are completed, he will receive as many more installments as the number of installments he paid before the return, and he may have fallen out of his existing debts.
3.7 In case of return of goods and services purchased with a Credit Card, the SELLER cannot pay the Customer with cash in accordance with the contract concluded with the Bank. A refund to the credit card can be made by the Bank in accordance with the above procedure after the SELLER has paid the price to the Bank at one time.
3.8 In the case of wire Transfer/EFT payment options, the refund will be paid from the Consumer to the bank account information specified by the Consumer upon request (the account must be in the name of the person whose name is written on the invoice) in the form of wire transfer and / or EFT.
3.9 Shipping fees may be charged in some regions where the product is shipped. The shipping fee will be paid by the SELLER. Due to any problems that the cargo company will encounter during the delivery of the product to the BUYER, and for other reasons not caused by the SELLER, the SELLER cannot be held responsible for the failure to deliver the ordered product to the BUYER, no matter what name and name it is under.
3.10 The SELLER may supply different products/s of equal quality and price by informing the BUYER and obtaining his explicit approval before the expiration of the contractual performance obligation.
3.11 If the BUYER's payment obligation in this agreement is not fulfilled in any way, the SELLER may initiate enforcement proceedings, file a claim for receivables and resort to other legal means in order to collect the uncollectible product price, along with the interest to be paid at the price of the product on the delivery day and at the interest rates stipulated in the agreement.


4.1 By using our website, you agree to the collection and use of your personal information, which can be obtained through the site, in order to determine the security and accuracy of the transactions made by SHOPIGO.
4.2 It is mandatory that you provide a number of personal information that includes, but is not limited to, information such as name, surname, telephone, e-mail, address, credit/debit card numbers, expiration date, security number, order recipient information and order note, which may vary depending on the product or service you have requested. We would like to point out that your data is protected by strict security and privacy standards, which are always essential for us. Your inability to provide us with the information necessary for us to continue your transactions may cause us to be unable to perform the expected service to you.
4.3 Your information may only be used for the following purposes: Processing your orders and managing your account, marketing our Services and related products, contacting you by e-mail, telephone, fax or SMS or by mail through representatives for Sunday research purposes, Analyzing how you use our Website and making our Website unique to you for better service to you, Creating identity, verification and registration, To research and develop our products and services and your personal selection possibilities related to them, to introduce our Services or related products to you, to send promotional e-mails about new products and other information that we think you will find interesting periodically, the data that you have entered are stored by us during your transactions and legal requirements.


5.1 If the BUYER defaults on the transactions made with the credit card, the cardholder will pay interest within the framework of the credit card agreement made with the bank itself and will be responsible to the bank. In this case, the relevant bank may resort to legal remedies; it may charge the BUYER for the costs and the power of attorney fee that will arise, and under all circumstances, if the BUYER defaults on his debt, the BUYER agrees to pay the seller's damages and losses due to the delayed performance of the debt.


6.1 Since these types of goods are kept separately within the framework of the Regulation on Distance Contracts and are goods that expire as soon as they are consumed by their nature, they cannot be returned. The Right of Withdrawal of the Regulation on Distance Contracts is entitled 7.article 4. according to paragraph c, the consumer cannot exercise the right of withdrawal in goods prepared in accordance with the consumer's wishes or his personal needs explicitly.


7.1 Changes to the address and delivery date of your orders must be notified at least 12 hours before the delivery time you have previously provided. The SELLER is not responsible for the problems that will occur in case of non-notification.
7.2 Cancellation of the order you have placed can be made at the stage before the product is prepared and set off. (you can track the status of your product with the activation code sent to the e-mail address you provided during your order, or (You can get information from our call center.)
7.3 The SELLER is not responsible for delays due to the rules and operation of the bank to which the credit card to which the BUYER provided the information during the refund transactions is connected.
7.4 Disputes that will occur during your shopping are limited to the order price.


8.1- persons under the age of 18 cannot make purchases from the SELLER.
8.2- The SELLER is not responsible for price inaccuracies caused by typesetting and system errors.


9.1 In the implementation of this agreement, Consumer Arbitration Committees and Consumer Courts in the SELLER's settlement area are authorized up to the value announced by the Ministry of Industry and Trade.